Refund Policy

1. Eligibility for Refund:
   • Refunds are applicable only in the following cases:
     • If the product has quality defects.
     • If the product is significantly different from its description on our Website.
2. Return Process:
   • To request a return or refund, email us at roseinlove.com@gmail.com with your order details, including:
     • Order number
     • Description of the issue
     • Supporting images (if applicable)
     • Refund Shipping Charges: Refund shipping charges will be borne by the customer unless the products are damaged. Please record unpacking video for safer expreince.
3. Condition for Refund:
   • The product must be returned in its original condition and packaging.
   • Refunds will only be processed after the returned product is inspected and approved by our quality team.
4. Refund Timeline:
   • Once approved, the refund will be processed within 5–7 business days and credited to your original payment method.
5. Non-Refundable Items:
   • Products damaged due to mishandling after delivery.
   • Products returned without prior approval.

For further assistance or questions about our policies, contact us at:

• Email: roseinlove.com@gmail.com
• Phone: +91-8789427835
• Hours: Monday to Saturday (10:00 AM – 6:00 PM)

We appreciate your understanding and cooperation in ensuring a smooth process.

Effective Date: November 8, 2024